Customer Feedback

Our customers say..


We pride ourselves on providing you with the perfect environment, food and atmosphere to make your wedding reception,  party or corporate event a great success.  These are a selection of notes recently received from events held aboard The Princess Caroline

If you would like to tell us your story we’d be delighted to hear from you.


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We decided to get married during covid-19 debacle. It took ages to find a date with the registrars and eventually we booked 27th Aug 2021. The race was on as we had 2 months to plan everything. After ringing around we were so surprised that someone had cancelled their booking on the Princess Caroline in […]

We had a wonderful night on the Princess Caroline! Andi and her team were available and supportive throughout the whole process, which was particularly welcome in a time as difficult as Covid as been. We thoroughly enjoyed our 2 course set menu, played games and danced the night away. There is a good amount of […]

Hi Andi Thank you very much for making it a great day yesterday. Everyone really enjoyed themselves and it was really good to catch up with so many of my family and friends. The food was fantastic & we loved the Jazz band too. All best wishes Gill

Hi Andi It’s been a few manic days, what with flight delays and everything and I’m now at the end of the day feeling exhausted. I’m exhausted for many reasons but probably due to all the dancing last night. Today I have had so much feedback from all of guests about what a great evening […]

Hi Andi, Just to say a MASSIVE thank you for last night. Service was impeccable, DJ was great and the food was perfect. Everyone had an amazing evening and a lot of that was down to you and your team. Will absolutely be recommending you to other colleagues and friends if ever they have a […]

Hi Andi , I have to say that everyone attending our Wedding Party had a thoroughly good time on the Princess Caroline! We’ve just come back from honeymoon; so simply thanks, once again, for making our special day so special! Regards, Steve & Alison

Andi; Can you pass on to all your team a big thank you for our night on the Princess Caroline. The feedback has been  extremely positive especially the food. I apologise for the delay in sending this email but again a BIG THANK YOU! Roy Bone  Director

Recently had a tying of the knot ceremony and what an amazing experience it was. We had 90 guests who were blown away the whole evening. The food was excellent, both in taste and quantity. The staff are so helpful and cheerful during the whole afternoon/evening even though they must be dead on their feet. […]

Good afternoon Princess Caroline! We would just like to thank you all again for a lovely and well-executed evening, everyone who attended had a lovely time, the food was delicious and the service was, as always, impeccable!  Special thanks too, to Jay and Andi for being such great hosts, as usual! I hope you have a […]

Hi Andi, I just wanted to drop you a line or two to say thank you for a wonderful evening! Our staff and guests thoroughly enjoyed themselves and have even said its was our best Christmas party yet!!! Your hosting was amazing and we will be booking again (Hopefully in the summer) to enjoy the […]

Just a quick note to thank you very much for Saturday, it was all you said it would be. In particular we had many compliments for your staff who seem to have been exemplary. The food was good the music was good the drinks were good even the weather was good. Also thanks to the […]

Just wanted to say a huge thank you to you and your team for all your hard work last night! We had an absolutely fantastic time again, the food was lovely and everyone was so helpful. Thanks again Andi, hope to see you again next year.

Many, many thanks for an absolutely fantastic evening on Saturday. The feedback from all the guys and gals has been superb, so, once again, thanks to you and all of your crew/team for looking after us all so well. Please also thanks Sarah for entertaining us with her wonderful sax playing. Here’s looking forward to […]

Well I never would have imagined that we would all be able to combine pleasing all of the different age groups & personalities of our work group but the Princess Caroline suited us all down to a T. Nothing was ever too much trouble & everyone was friendly & helpful – just great service all […]

We had never thought of celebrating the staff Christmas event on board a boat but after various moans from everyone of  – “ Not to the same old hotel again please!”, we decided to look further a field for something is little more unique – From the moment we stepped on board the atmosphere was […]

Just wanted to thank you and your husband so much for the party on Saturday. We had a wonderful time, as did my mum, and all of our guests. Everything was perfect, and topped off beautifully, by the unexpected appearance of the red arrows and the two spitfires!!  The food was delicious and so too […]

Just like to say thanks to you and your staff for making Hayley’s 21st Birthday, she had a great evening. Thank you for all your support, we will be recommending Princess Caroline to others. Best Wishes

Just a little note to say a HUGE thankyou to yourselves and all your staff for making our day fantastic. From the moment we met we knew we could wholeheartedly trust you to make our day so special and WOW you really did, from the decor, organisation, food to the fireworks. It was amazing. So […]

Just sending you and your fabulous staff a great big thank you for catering our wedding reception last Saturday. Everyone had a really wonderful time. The food was absolutely superb, staff amazing and we have received countless  comments suggesting that this was the best wedding venue they’d attended. Thanks to you and your team the […]

We just wanted to say a HUGE thank you to you both and all your hard working staff for Saturday night.  It was absolutely fabulous as you promised!  Many of our friends have said it was the best party they had ever been to, so many, many, many, many thanks for all your hard work […]

Well can I first say what a fabulous venue….. the fun started with the walk down the gang plank which was hilarious in high heels (especially mine!) the boat looked beautiful and the champagne welcome drinks went down a treat, everyone was in a great mood and ready for dinner. The meal itself was fantastic, […]

Had a fantastic time on board the best party boat. Thank you so very much. Dino and Amanda.

Cowes firework night, celebrating the end of Cowes week, is a spectacular event, best viewed from the sea, and this year, the Princess Caroline from Ocean Village, was chartered by Rotarians from Hampshire to celebrate the event. Travelling out from Southampton waters into the Solent, enjoying a meal in good company and then watching the […]

Hi Andi and Jay, I just wanted to say an enormous thank you for the fabulous evening we spent on your beautiful boat. Mardon is still amazed by it all and I keep hearing “I can’t believe that”. The Princess Caroline, your staff and the buffet were just perfect and our guests really enjoyed themselves. […]

The unique atmosphere, the pleasure on our guests’ faces and the special romantic feel that gave us & all guests a night that many said they would never forget. We knew from the moment we stepped on board that this was the place & these were the people who would make it all work so […]

Dear Andi, It has taken me a little while to write, but I just wanted to record how much I appreciated what you, Jay and the whole crew of Princess Caroline did to make the Biscay Challenge cruise on 18 June such a success. As you know, the weather did its worst to disrupt our […]

Dear Andi, I just wanted to let you know how delighted we were with the cruise and the dinner that you arranged for us at such short notice the week before last. As I think I told you, the training course that we held in Southampton during the week of the 13th June was an […]

Good food, good time, drinks & entertainment & really excellent staff & crew. I recommend anyone who has not been on board the Princess Caroline yet to go ahead & try it! Terrence Harrington, Area Safety Adviser – University of Southampton.

We want to write to thank you , Andi for the lovely evening on Saturday. It was a great success. Every one had a lovely time & thoroughly enjoyed the cruise. Richard Easton, Director of A.E. Hadley – on behalf of the Shop Fitters Association.

Just wanted to send a ‘Huge Thank you’ to yourself, Jay & your Team for the Amazing Day we had on Saturday! I have never had so much Positive & Happy Feedback from so many people for any other event ever!! Every aspect of the day went exactly to plan & not one person (even […]

Thanks again for another fantastic night out on the Princess Caroline.  The boat holds so much character with its wooden decks and brass fittings that it is exactly the type of quality venue we want to bring our team for a well deserved night out. The food was excellent and the band really rocked the […]

We have been up to the eyes with packing boxes ever since our wedding on 7th August and won’t get settled till early September. However, I just didn’t want to leave it any longer to say thanks a million for the wonderful celebration you organised for our wedding day. All of our guests without exception […]

We’re almost back in the land of the living after a whirlwind wedding and mini honeymoon! Thank you SO much for a truly lovely wedding party on your glorious boat! We had such fun, the food was wonderful, the service terrific and we didn’t once have to concern ourselves with the logistics or any operational […]

I wanted to say a massive thanks to you and your team for Saturday night.  It was honestly fantastic and we had so many comments saying it was the best night many people have had in years. The biggest compliments we had was for the food and everyone said it was delicious and wanted to […]

Just a quick line to thank you and your staff for your help in making our 50th year celebrations such an outstanding success.  It was an absolutely fantastic evening, thoroughly enjoyed by everyone – in fact we cant wait to do it again!!!!The boat was stunning and crew very friendly and helpful – once again […]

We wanted to write and say thank you to all of you for helping to make our wedding on October 10th truly special. We had a great feeling about the Princess Caroline and her crew before we set foot on board and once we did come aboard we knew that’s where we’d be having our […]

This is just to say a huge thank you to you and J and all your crew and staff for giving us all such a fantastic evening on the 1st. We have had so many thank you letters which all mention the wonderful food and the kindness and helpfulness of you and the staff. It […]

Sorry it has taken us so long to write you but we have been very busy.This is just a short note to say how wonderful our wedding day was and how special you, your staff and boat made our day. The welcome canapes were lovely and all the guests enjoyed them. The wedding breakfast was […]

I just wanted to say a big ‘thank you’ for all your, and your team’s, hard work yesterday at the SOSCA Committee Meeting and the AGM.  Feedback, both last night and this morning, has been very positive about the event, including the venue and the Paella! So compliments to the chef and also to the […]

A huge thank you for last night the food was excellent; my boss enjoyed his fish supper and his visit to the bridge. It made a rewarding treat for my guys who have surpassed themselves this year completing an extremely hard and demanding contract. You will all certainly come highly recommended for anyone that needs […]

I just wanted to thank you and your team very much for the enjoyable day that we have had on the Princess Caroline last Wednesday.  This was an excellent day and everyone has pleasantly surprised about the friendliness of the Princess Caroline team, the service, the quality of the food. I have had many compliments […]

I just wanted to take this opportunity to thank you for a fantastic evening onboard the Princess Caroline, it was enjoyed by everyone who attended and the highlight of the exhibition for many. Everything was perfect and I even managed to relax and enjoy the evening and felt more like a guest than an organiser […]

Henry and I owe you a big thank you for everything you did for us on Saturday. We had the most amazing day, one we will never forget. Everyone said how great the boat was, how lovely the food was, how nice your staff are etc. We only heard great things and everyone is looking […]

We would like to say a huge thank-you to everyone for making our wedding reception exceed all our expectations. It was a truely magical  experience for us and all our guests. The food was excellent and we have had so many wonderful comments regarding, the taste, quality, menu choice and the prompt service. All the […]

Have just got back from honeymoon and just wanted to pop you a note to say thanks for a fab day and evening. Everyone had such a great time at the wedding and loved the venue and food. You did us proud. xxxx

Just a quick note of thanks (having returned from our week off) for all your assistance over the last three months in helping to arrange Paula’s 40th party on board the Princess Caroline. I know she very much enjoyed the experience and somehow we all managed to keep it a complete secret and a surprise to her, […]

Thanks for organising such an enjoyable event – the food was delicious and the company excellent – what more could one ask for ? Liz and myself certainly enjoyed the event on Saturday night. We were very impressed by the boat and it’s facilities and it was a lovely environment for hosting our Christmas event. […]

Just had to e-mail you following the very enjoyable evening had by all our employees last Friday. Arranging the evening was made very easy as nothing was too much trouble and I believe Andi went above and beyond to accommodate our requests, including bringing the boat out to Lymington. I have spoken to a number […]

I just wanted to say a huge thank you to you and the staff of the Princess Caroline for making our party night truly memorable. Everyone bent over backwards to accommodate our needs and were extremely professional and very friendly. All of our guests had a superb time and I thank you again for being […]

Thank you so much for all your hard work last night – the evening really was brilliant!  The food was excellent and everyone was very complimentary about the venue – not sure we’ll ever be able to top it!Please do thank all of your staff, they worked so hard to make sure that everything went […]

We had our Titanic themed Christmas party on the Princess Caroline this year and it was a really special evening. The boat has a lovely atmosphere, the food was wonderful, the service was impeccable and we all thoroughly enjoyed ourselves. Andi and her team assisted with the organisation of the party from start to finish […]

What a swell 60th Birthday Party it was!  Having organised so many functions, large and small, over the last thirty five years it was a real pleasure to ‘do business’ with such a professional team. Your whole product offering was second to none from our secret planning meeting through to execution on the day. It […]

As the organiser of the company’s Christmas event, the help and support I received was excellent and nothing was too much trouble. Andi and co were very accommodating to our needs and the Christmas event was a great success!  Thank you!”

What can I say, thank you and all your staff for an excellent evening, from the feedback I am getting this morning everyone thoroughly enjoyed themselves, the photos are going onto the shared drive for everyone to look at  as I write .Each year we try to think up something different to entertain the troops […]

Mark and I wanted to write to thank you for hosting the most wonderful wedding celebration party for us earlier this month.  We have been inundated with letters of thanks and best wishes, and everyone, and I mean everyone, has commented on how wonderful the venue was.